Frequently Asked Questions
Everything you need to know about shopping at Wasabi Sheet Music.
How can I be sure the items are authentic?
At Wasabi Sheet Music, we pride ourselves on sourcing only 100% authentic designer apparel and accessories. Every item undergoes a rigorous multi-point inspection process by our in-house experts before being listed.
What are your shipping times and costs?
We offer standard shipping (5-7 business days) and express shipping (1-3 business days). Shipping is free on all orders over $150. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags still attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How do I find the right size?
Each product page includes a detailed size guide with specific measurements. Since we carry various international brands, we recommend checking the 'Fit Notes' section to see if an item runs true to size, small, or large.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
